Adnoc Distribution today announced the roll-out an eight-month pilot phase of its smart self-service refuelling, Adnoc Smart, in Abu Dhabi from March 1 to October 1, 2016.
The pilot phase will cover four service stations located on Abu Dhabi Island and allow customers to try out self-refuelling, using a variety of payment methods.
‘To live the experience to the utmost and benefit from Adnoc SMART’s full features, all individual customers are encouraged to register for Adnoc Wallet account’, the company says in its statement.
The ‘Adnoc Wallet’ allows customers to pay for their purchases at the participating service stations in three different ways via the Smart Tag, a smart chip installed at the fuel inlet of the vehicles fuel tank and linked to the Adnoc Wallet account, Adnoc Plus cards, or via their ID card that is also linked to the Adnoc Wallet and activated for payments.
‘The smart payment solutions are aimed at providing customers with added convenience and safety, enabling them to manage their accounts from anywhere, at any time using tablets or mobiles’, the company statement adds.
The company says that Adnoc Smart eventually seeks to reduce queues and waiting time at Adnoc Distribution’s network of service stations.
“We will monitor and evaluate the pilot phase of Adnoc Smart and the customer’s actual experience throughout the implementation of this pilot phase. Based on the outcomes, we hope to expand the service, after carrying out improvements if needed, across our network of service stations in the Emirate of Abu Dhabi,” Abdulla Salem Al Dhaheri, CEO of Adnoc Distribution, said.
At the launch of the pilot phase, Adnoc Distribution will provide additional incentives to its customers to subscribe to the ADNOC Wallet through offering the Smart Tags for free to the first 5,000 customers opting to experience the service.
The company will also issue Adnoc Plus cards for free to the first 5,000 customers. In addition, customers registering for Adnoc Wallet will also have their ID cards linked to their Adnoc Wallet accounts and activated for free.
The four service stations included in the pilot phase are all located in Abu Dhabi Island – Rabdan Service Station located in Al Mushrif area on Sheikh Rashid bin Saeed Al Maktoum Street – Abu Dhabi Road, Al Nasr Service Station located on Sheikh Zayed the First Street, Al Zafarana Service Station located near Khalifa University, and Al Qanah Service Station located on Al Khaleej Al Arabi Street.
Customers can get instant directions to the locations of service stations implementing the pilot phase of Adnoc Smart by entering the stations’ numbers on the company’s free to download mobile application (mobileapp.Adnocdistribution.ae) where the four pilot service station numbers are identified as follows: Rabdan Service Station (162), Al Nasr Service Station (928), Al Qanah Service Station (752) and Al Zafarana Service Station (973).
Adnoc Distribution will also provide six smart centres (Rahal Centres) across Abu Dhabi for Adnoc Wallet accounts registration during the pilot phase. These include Al Dhafrah Service Station (930) on Airport Road opposite Abu Dhabi Central Hospital, Khalifa City (A) service station (766), Global Centre (Daman Building) first floor located in Musaffah area, Abu Dhabi City Municipality Centre, at the Main Lobby, and the Adnoc Distribution Headquarters Main Lobby (both centres are located on Sheikh Zayed bin Sultan Street, previously known as Salam Street). The last centre is at the Rabdan service station located in Mushrif area opposite to Al Nahda National School.
The company has assigned Rabdan Service Station (162), located at Mushrif area, as the Smart Tag installation centre. The station will provide registration services as well for Adnoc Wallet.
