Oman Vision 2040’s digital transformation will boost the Sultanate’s ICT market to $5.6 billion (OMR 2.2 billion) by 2024, and drive new levels of citizen engagement, global technology company SAP revealed, launching a whitepaper “Navigating Oman’s Vision 2040 Through SAP’s Lens.”
The nation’s ICT market was worth $3.2 billion (OMR 1.2 billion) in 2019, according to a recent report by market research firm GlobalData.
The whitepaper highlights the digital transformation opportunity for the Sultanate across five areas: a society of creative individuals, a competitive economy, a sustainable environment, responsible state agencies, and building smart cities.
“Oman’s government agencies can achieve Oman Vision 2040 goals by digitally transforming into Intelligent Enterprises that can integrate back-end operations and center the citizen experience,” said Waheed Al Hamaid, managing director, SAP Oman. “Citizen engagement platforms can enhance happiness and trust, reduce costs and security risks, and rapidly deploy and future-proof e-services.”
Supporting creative individuals, real-time technology can help education and healthcare institutions to operate more efficiently and personalize tracks and patient treatment. In the competitive economy, an integrated job matching platform could connect citizens to job postings and talent development, support entrepreneurs and SMEs, enhance tourist experiences, and optimize Value Added Tax compliance.
In fostering environmental sustainability, Oman could attract more tourists, secure higher levels of supply chains resilience and food security, and maintain its rich cultural heritage. For responsible state agencies, a digital government is key — with an open data strategy, government resource planning and shared services for real-time decision-making, and citizen-centric services that are vital for smart cities.
OQ digitally transforms energy operations and employee experiences
Aligned with Oman Vision 2040’s economic growth and job creation goals, OQ, the globally integrated energy company with roots in Oman, is seeing strong success on its long-term growth plan. OQ offers a wide range of end-to-end products, services, and solutions in the upstream and downstream.
Central to OQ’s growth plan is the digital transformation of its operations in 17 countries around the world under the “One ERP” roadmap. Currently, OQ is running on the SAP Enterprise Resource Planning (ERP) solution, the SAP SuccessFactors human experience management suite, and the SAP Cloud for Customer (C4C) and Commerce Cloud solutions for e-commerce.
“As global energy demand rises, OQ needs full visibility on our operations and employee experiences,” said Ghalib Al Maamari, Leader, Information & Digital Solutions, OQ. “Thanks to our digital transformation with SAP, we have real-time insights to grow our upstream and downstream markets, elevate talent, and drive innovation. OQ’s change management strategy and SAP’s industry expertise are ensuring that our digital roadmap has strong time to value.”
Digital procurement can drive public and private sector innovation
New ways to source, procure, and pay for goods and services can take government services to the next level. Oman’s public and private sectors are ideally-positioned to leverage the recently-launched world’s largest business network, the SAP Business Network, which will bring together Ariba Network, SAP Logistics Business Network and SAP Asset Intelligence Network.
The government could enhance sourcing decisions with spend analysis insights, optimize costs and compliance, and strengthen the financial supply chain by transforming payables into strategic assets.
Enabling the Omani workforce of the future
Aligned with Omanization goals, 60 percent of SAP Oman employees are Omani nationals. Enabling the Omani workforce of the future, the SAP Training and Development Institute’s Young Professionals Program has trained 125 recent university graduates to become certified SAP associate consultants.
SAP’s Dual Study program is integrating technology into the curricula program at the Modern College of Business and Science, and the German University of Technology. And SAP’s Sales Academy is helping Omani university graduates to gain hands-on skills and knowledge on digital business solutions.
